Aangan – The Essence of Lawn & Chiffon | FAQs

Q1. What type of products does Aangan sell?

Answer: Aangan offers premium unstitched Pakistani lawn, chiffon, luxury lawn, and festive wear collections.

Q2. Are Aangan products stitched or unstitched?

Answer: All our products are unstitched. Aangan does not provide any stitching or tailoring facility.

Q3. Do you provide a stitching service?

Answer: No. Aangan does not provide stitching or tailoring services. Products are delivered in their original unstitched form.

Q4. Can I return my order if I don't like it?

Answer: No. Returns are accepted only for defective products. Returns due to change of mind, colour preference, fabric preference, or personal preference are not accepted.

Q5. What if I receive a defective product?

Answer: If you receive a defective product, please contact us immediately. A return claim will be considered only after verification of the defect and the required 360-degree unboxing video.

Q6. Is a 360-degree unboxing video mandatory for returns?

Answer: Yes. A continuous, unedited 360-degree unboxing video is mandatory for every defective-product return claim.

Q7. What should my unboxing video show?

Answer: The video should clearly show the sealed parcel from all sides, shipping label, packaging, and the complete product while opening and checking it. Do not pause, cut, or edit the video.

Q8. When should I report a defect?

Answer: Any defect must be reported within 24 hours of receiving the parcel, along with the complete 360-degree unboxing video.

Q9. Can I return a product without an unboxing video?

Answer: No. Without a valid 360-degree unboxing video, a defective-product return claim may not be accepted.

Q10. Can I return a product after stitching, washing, or alteration?

Answer: No. Since Aangan sells unstitched products only, any product that has been stitched, altered, washed, used, or damaged after delivery is not eligible for return.

Q11. Can I return an item because the colour looks slightly different?

Answer: No. Minor colour differences caused by lighting, photography, or screen settings are not considered defects.

Q12. What if I receive the wrong product?

Answer: Please contact Aangan immediately with your 360-degree unboxing video. The issue will be reviewed and resolved after verification.

Q13. Can I cancel my order after placing it?

Answer: Cancellation may not be possible once an order has been processed or dispatched. Please contact us as soon as possible if you wish to request cancellation.

Q14. How can I contact Aangan for support?

Answer: You can contact our customer support team for order-related assistance:

Call/WhatsApp: +91 9236837942

Aangan – The Essence of Lawn & Chiffon
Premium Pakistani Fashion • Unstitched Elegance • Delivered with Care